What Code Yellow Is Not

Why “Always Be Closing” fails and how Code Yellow replaces force with awareness, timing, and disciplined thinking.

Reading the room is not a talent. It is earned intuition built through preparation, observation, and awareness under pressure.

Most salespeople don’t fail because they’re “always trying to close.” That’s a lazy diagnosis. Most of them don’t even know how to close. They fail for a more fundamental reason:  They have no idea what pitch is coming.

Situational mastery is the difference between reacting and controlling the moment. In business, sales, and leadership, the people who win aren’t guessing — they know exactly where they are and what the situation demands.

Code Yellow is a critical thinking system built for high-stakes communication and decision-making. It lives in sales, but it applies anywhere clear thinking matters. It starts with situational awareness —being fully locked in to what’s happening around you and what needs to happen next. No guessing. No assumptions. Just clarity, earned through preparation.

In business, just like in life, every conversation we have, every question we ask, every statement we make, is a move—a play. Each of these plays serves as an IQ test. I'm not talking about your standard intelligence quotient here; I'm referring to something broader and more practical—Intelligence, Intuition, Quotation. It's a simple concept but packs a lot of punch. Let's break it down.

I didn’t get into sales because I read a book or watched a YouTube guru. I got into sales because on day one, at my first job, I paid attention to what mattered. That job? Foot Locker. I’m a teenager. Just a kid sent to work in the back, stocking shoes. It’s Saturday morning, store’s packed, and I’m in the back doing what I was told—stacking boxes, putting away sizes nobody asked for. All of a sudden, the manager, Steve, walks in, he looks at me and says, “Can you sell shoes?” Now, what kind of question is that? I don’t know if I can sell shoes—I’ve never done it. But I sure as hell know I can figure things out. So I step out onto the floor. I look around. Chaos. Parents, kids, teenagers—everyone grabbing shoes off the walls like it's Black Friday. Then I see it. A woman. Standing there with a shoe in her hand. She’s holding it up in the air like she’s raising a flag. What the fuck do you think that means? She needs help. Nobody had to explain that to me. Nobody handed me a training manual. I didn’t have a playbook or a headset whispering directions in my ear. I saw a customer. I saw a need. I went. That’s instinct.

Code Yellow wasn’t something I planned—it was something that hit me in the moment. It was during one of my business and sales seminars, talking to a group of college-age kids, trying to hammer home a fundamental truth: Situational awareness is everything.

In this episode of My Two Cents, I recount a sales interaction that started off promising—I truly believed the woman I was dealing with was situationally aware. But just as she had me on the hook, she made a fatal mistake: she started telling me what to do, completely losing all awareness in the process. The deal was dead on the spot. If she had followed my Doctrine of Code Yellow, the outcome could have been very different. Tune in to hear how a single misstep can cost you a sale—and how staying aware can make all the difference.